We have painful memories of a meeting last year where we cited a statistic about the failure rate of change programmes and couldn’t remember the source.
We’ve just been reading an article about People and Change Management in an Uncertain Environment. In it, the authors point out that:
‘KPMG experience indicates that the overwhelming reason that change management programs fail is “resistance to change.” Yet by effectively addressing people and change management as a priority, an organization can promote sustainable benefits while mitigating the risks to the successful adoption of the new business model. The research also showed that although a staggering 70 percent of all business initiatives fail to meet their objectives, of those that do, 90 percent attribute their success to transitioning their people in the right way.’
For future reference, here are the statistics, and you can read the article here.